Client Specialist- Fashion Retail

Responsibilities Greet every customer warmly and create a welcoming, service-driven experience from the moment they walk in Use the Thread + Seed Style Palette methodology to confidently style clients based on color profile, body type, and personal needs Assist clients in curating Build-a-Box gifts, offering thoughtful recommendations for occasions, color themes, and recipient personalities Demonstrate strong product knowledge through engaging explanations of features, benefits, and brand stories Maximize sales through natural, relationship-based upselling and cross-selling Maintain visually appealing merchandise displays through consistent restocking, folding, and merchandising Promote store offerings—including our Style Palette service, Build-a-Box gifting, loyalty programs, and events Support store operations by maintaining accurate sales records, restocking needs, and client notes Previous experience in retail, client experience, or customer service preferred A passion for fashion, styling, and gifting, with a desire to grow through our Style Palette training Familiarity with POS systems, cashiering procedures, and basic retail math Ability to execute merchandising tasks such as folding, stocking, and organizing displays Strong verbal and written communication skills; bilingual abilities are a plus Confident phone etiquette with a warm, friendly demeanor Experience with upselling or client engagement strategies Ability to multitask in a fast-paced environment while maintaining exceptional attention to detail A proactive, positive attitude with a desire to grow within the company Health benefits for full-time employees. Job Types: Full-time, Part-time