JOB TITLE: Women’s Client Advisor REPORTS TO: General Manager Tasks & Responsibilities: Sales Responsibilities • Work closely with Store Leadership to achieve Daily, Weekly and Monthly sales targets for all women’s ready-to-wear, footwear, handbags, and eveningwear • Generate and manage individual, high-volume sales business and achieve individual sales goals through regular client outreach, consignment, and appointment setting • Actively manage a strong individual client book, consistently sourcing, recruiting, and developing new clients while deepening relationships with existing ones; tracking and growing spend of existing client network • Follow-up on client purchases, alterations, deliveries, special orders, client specific requests to ensure the upmost • Always maintain strong product knowledge of current and past women’s collections • Provide timely feedback to Store Leadership and Merchandising on client needs, product requests, and collection performance • Deliver the highest standard of service aligned with Tom Ford’s luxury identity, ensuring every client interaction reflects the brand’s sophistication. Job Requirements • 3-5 years of women’s retail sales experience required; preferably in a luxury environment • Strong entrepreneurial spirit and initiative • Strong strategic sales & commercial mindset • Exceptional client development skills • Deep knowledge of the women’s luxury industry with a high level of fashion sensitivity • Strong interpersonal, communication, organization, and follow-through skills • Ability to excel in a fast paced, high energy and a positive work environment.
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