Client Advisor, Bloomingdale's Chestnut Hill

About the Role Customer Service Assist stylists in the absence of store managementActively builds client confidence by creating an engaging, interactive experienceGain new clients meeting conversion goals and continues to service the existing client baseResolves customer service issues swiftlyEnsure customers’ needs are surpassed without hesitation.Consistently meets/exceeds both store and individual sales goals, including KPI’sMaximize the customer experienceMaintain a positive outlook and professional demeanor while supporting company initiativesStaff Partnership Promotes a positive working environment through effective communication amongst peers, Management, and Corporate OfficeOperations Consistently adheres to company policies and proceduresPossesses working knowledge of POS systemCommunicate all store-related issues to the Store Manager when unable to solve them on their ownPerforms opening/closing duties as requiredUses time effectively when not servicing clientsAccountable for protecting MaxMara assets and minimizing shrinkStore Visuals