Summary
The Client Advisor will deliver personalized, elevated service to clients, creating memorable experiences and building long-term relationships through proactive clienteling. The role focuses on advising clients across product categories while maintaining expert product knowledge and a strong commercial mindset. Success is measured by meeting individual and team sales objectives and providing tailored recommendations to a diverse clientele.
Responsibilities
Achieve individual and team sales objectives and targetsLearn and master product and brand knowledgeAdvise clients across the brand and all product categories with personalized recommendationsLeverage clienteling tools and in-house systems to develop and maintain long-term client relationshipsDeliver exceptional client service in a fast-paced luxury retail environmentRequirements
Previous retail experience preferred, ideally within a high-end or luxury market; strong customer-centric background consideredCommercial and strategic sales mindset with a drive to meet targetsCuriosity, strong interpersonal and communication skills, and a client-focused approachWillingness to learn, adapt, and use clienteling tools and brand systemsAbility to thrive in a dynamic, fast-paced retail environment
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