Utilize Warehouse Management (WM) and other reporting tools to determine status and resolve cases within the department. Maintain and Update documentation as required Outbound: Works closely with leadership and Labor Management (productivity tool) Coordinator to input and maintain accurate daily productivity in Labor Management while identifying and communicating anomalies and trends Conducts a weekly inventory on all Distribution supplies and calculates usage to aid in order placement Accurately updates and distributes required reporting Assist in monitoring and closing tasks in the Workflow Helpdesk Assists in managing departmental volume flow and communicates gaps to ensure work is available and all areas are operational Pro-active support in open order research and resolution for open waves/orders Assist with managing to multiple daily deadlines Involved in special projects, department enhancements and supports leadership as needed. Assist in the monitoring and closing of tasks in the Workflow Helpdesk. Partners with the Reserve & Receiving teams to manage offsite transfers. Order and monitor supplies inventory for items needed in the Returns department.
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