Cherry Creek - Part Time Key Holder

About the company: Rhone is performance driven apparel made by and for those in the pursuit of progress. About the role: The Retail Key Holder will work on the frontlines ensuring that every customer has a positive and comfortable experience. The Key Holder will oversee other team members and open and close the store as needed. What you’ll do: • Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions • Mentor team members by being visible and setting an example for what great customer experience and product knowledge looks like • Deliver in-the-moment feedback and recognition to Retail Sales Associates as needed, both new and tenured • Foster and support a productive employee culture • Gather feedback from customers, store team members, and via observation to report to store management team • Deliver results while putting the customer first and applying an omni-channel mindset • Build relationships with customers, team members and business partners • Be a Rhone product knowledge expert educating customers on features and benefits • Assess the customer’s individual needs providing product recommendations • Maintain presentation of the sales floor, product, signage, and displays in accordance with Rhone’s visual merchandising standards • Work with store management to ensure shipping and receiving are processed in accordance with Company standards • Maintain a neat and organized stockroom in accordance with Rhone’s organizational standards • Take initiative by jumping in on any task, asking questions and sharing ideas • Demonstrate inclusive behavior across team and customers