• Manage a chargeback team to research and dispute customer chargebacks • Make recommendations for better adherence to vendor compliance. • Experience in negotiating and reviewing all chargebacks for repayment or credit. • Prepare month-end reports for management. • A chargeback expert with a minimum of 5 years’ experience in managing a team working with retailer compliance chargebacks. • Exceptional customer service skills • Good communication, organization, and analytical skills • Ability to adjust to changing priorities and workload • Ability to multi-task and manage deadlines simultaneously • Strong MS Office skills with special emphasis on advanced Excel capabilities • Ability to prioritize and multitask.
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