California - Fashion Valley | Keyholder

Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Keyholder to join its Fashion Valley store in San Diego, CA. As a Keyholder, you will play a critical role in the daily operations and security of the store, managing opening and closing procedures, ensuring the safety of the premises and merchandise, handling cash, and providing leadership support to the team in the absence of management. Execute all opening and closing duties, including security protocols.Prepare and secure the store for opening and closing, maintaining cleanliness and organization.Maintain physical security of the establishment and protect valuable assets.Monitor and ensure security system functionality.Collaborate with management to prevent property misuse or theft.Oversee and assist with daily store operations, including sales, customer service, and merchandising.Provide leadership support and manage store operations in the absence of managers.Troubleshoot immediate operational issues and ensure standards are met.Support stockroom maintenance and organization.Maintain daily operational standards.Process sales transactions accurately and manage cash handling procedures.Prepare bank deposits and reconcile daily cash registers.Oversee returns and exchanges, flagging inconsistencies.Provide an exceptional shopping experience to foster customer loyalty.Handle customer inquiries, complaints, and escalations professionally and promptly.De-escalate conflicts and ensure customer satisfaction.QUALIFICATIONS: In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways.