Business Analyst, Master Data Office

## Job description \- Partnering with their Supervisor, the role will ensure that all requests are prioritized, addressed and resolved in a timely manner. \- Continually build on content knowledge for data management and processes \- Provide governance documentation or process documentation \- Analysis of data; or to provide business insights via metrics or training About this opportunity The Master Data Office is a new enterprise team at Ross defining how data can better serve the business. SME and Point of Contact for Business \- As point of contact for multiple business departments across the organization, the Business Analyst will be playing an important role to support multiple business units, address regular requests, and troubleshoot issues \- Analyze data to troubleshoot or provide data insights and business visibility \- Become the subject matter expert for Supplier Master's business use Documentation \- Ensure that existing governance and process documents are up to date based on changes in requirements or business needs \- Create and maintain a library of all training materials and guides Request Management \- Manage workflow and requests in a Master Data Management Tool. Process improvement/Projects \- Identify and provide recommendations on ways to service the business better Compliance and Adoption \- Verify all Master Data Management processes around data governance are followed \- Play an integral role in escalating requests that do not comply with the governance set by MDO \- Be Subject Matter Expert (SME) for all Ross specific data management and processes \- Build deep content knowledge around how the business end-users use this foundational data to run the business Who you are \- You have a Bachelor's Degree with a concentration in Business, Economics, Finance or Computer Science, or an equivalent diploma \- You have 3 years of experience as a Business Analyst, (preferably in Retail or in an IT field), with strong process, data, and systems understanding \- You have prior Data Governance and Administration experience or exposure, preferred \- You have a thorough knowledge of business process documentation that includes prior experience with documenting Merchandising, IT or Finance workflows, processes and requirements \- You have the ability to work with both business (non-technical) and IT (technical) with ability to communicate/translate requirements easily and effectively between all parties \- You have a strong understanding of productivity suite software (i.e. Microsoft Office) \- You have the ability to understand and apply instructions or suggest alternate proven methods to move projects or requests forward \- You have strong analytical skills \- You have the ability to follow established practices, policies and procedures \- You have strong communication skills \- You have the ability to build working relationships and bring about cooperation from leadership and working teams Perks and Benefits of joining our team Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions.