We develop and manufacture sartorial ready-to-wear, leather goods, shoes and eyewear with an unparalleled level of craftsmanship... As part of the global luxury group Kering, we are committed to 'empowering imagination' in a sustainable manner and encouraging our employees to flourish. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. How you will contribute • Translating the yearly target assigning and monitoring weekly and daily individual objectives • Ensuring the efficacy of the induction program to the new staff and providing constant in-store training sessions to all the team, following company guidelines - being responsible of the brand and product knowledge of the team • Being able to build a loyal clientele through engaging and retaining activities leveraging all clienteling tools (client book, daily metrics...) • Constantly monitoring staff behavior and KPIs' achievement and coach each team member defining specific development plan through monthly touch base • Implementing actions according to specific business opportunities (events, dedicated training sessions, sales targets, staff rotation) • Planning and scheduling the team and staff resources, according to the coverage of the floor • Managing the stock in the most effective way constantly keeping focus on sales • Managing operational activities (couriers, alterations, store cleanings, postage) optimizing cost, resources and time Who you are • Bachelor Degree • At least 5 years in managerial position in luxury boutiques • Knowledge of high-end fashion field and current fashion trends • Bespoke experience will be beneficial • Fluent in English • Development of new customers inside and outside the store • Further development of Bespoke activities in the area and the management of trunk shows • Coaching & Development • Business view • Drive • Flexibility • Networking • Customer Orientation Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
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