Brand Leader (Store Manager) - FT - Seattle

The role As a store manager, you’re responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. As a store manager, you’ll support the brand leader and store team in delivering amazing in-store service. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner What skills do I need? What we stand for The Customer is the Boss We work together to offer the best to our customers One Joined Up Team We support others and look for ways to build great connections We Do What We Say We Will We pay attention to detail and work with pace to accomplish our plan Be Responsible We step up to look after each other, our customers, partners, communities, and planet Benefits Your career matters to us and we will do what it takes to help you on your journey in life.