Brand Associate

Company Description Old Navy is a global apparel brand on a mission to democratize fashion and make shopping fun and accessible for everyone. Since opening the first store in San Francisco in 1994, Old Navy has grown to 1,000+ stores worldwide and a strong online presence, offering high-quality, affordable fashion for the whole family. The company fosters a workplace as diverse as its customers, where fun, fashion, family, and value guide everyday decisions. Team members are encouraged to bring their authentic selves to a fast-paced, playful environment that values collaboration, inclusion, and growth. Old Navy is a brand for everyone and aims to be a place where each person can belong and thrive.

Role Description This is a part-time, on-site Brand Associate role based in Huntersville, NC. The Brand Associate supports daily store operations by welcoming customers, offering styling assistance, and providing knowledgeable, friendly service on the sales floor and at the cash wrap. Responsibilities include maintaining visual standards, restocking merchandise, organizing fitting rooms, and ensuring the store is clean, safe, and easy to shop. The role also supports sales goals by sharing promotions, suggesting additional items, and assisting with marketing and in-store events. Brand Associates work as part of a team, follow store policies and procedures, and contribute to an inclusive, engaging store environment.

Qualifications

Strong communication skills, including the ability to listen actively, share information clearly, and interact comfortably with a wide range of customers and team members.Customer service abilities that demonstrate patience, empathy, and a genuine desire to create positive, inclusive shopping experiences.Sales and basic marketing skills, such as engaging customers, explaining promotions, suggesting complementary products, and supporting in-store brand initiatives.Ability to work effectively in a fast-paced retail environment, including multitasking, staying organized, and being reliable and punctual.Comfort with basic point-of-sale systems and willingness to learn new tools, processes, and product information.Flexibility to work varied shifts, including evenings, weekends, and holidays, as business needs require.Prior retail or customer-facing experience is helpful but not required; a positive attitude and willingness to learn are essential.