Job Description:
What This Position is All About
A Brand Ambassador is a sales associate that drives the business through expertise on a specific vendor line. This Brand Ambassador represents the ‘face of the brand' and is responsible for technical knowledge of product, product training and education for other SFA Associates, product feedback to the merchants and vendors and advanced client and business development skills related to sales for the brand.
Who You Are:
Inspires others with their recommendations, builds trust quickly and can gain cooperation with little disruption
Ability to effectively communicate a clear vision.
Drive positive outcomes through objectives and measures and is great at networking and relationship management
You Also Have:
Training skills and basic math skills, to interpret reports, understand individual and line goals and to develop supporting selling strategies
2+ years of selling experience in like product
Excellent selling and client building skills
As The Brand Ambassador, You Will:
Drive sales for the brand in a specific category
Develop and execute strategies to drive overall sales for the brand
Develop and execute strategies for acquiring new clients and expanding existing client sales to meet or exceed individual sales goals
Strategically develop plan in partnership with leadership to support overall Local Business Development Plan
Execute category strategies for the brand developed by the Brand Manager or GM
Demonstrate expertise in customer base by having knowledge of top customers
Coordinate special orders, reserves and product movement between stores to deliver to customer requests
Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area
Coordinate department efforts to maximize special events and trunk show focus days
Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote line and increase intersell
Educate and train SFA Associates on the technical aspects of the products (construction, fabrication, design, etc.)
Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing and customer requests to target future growth
Act as a liaison between department and vendor representatives
Leverage opportunities to share technical product knowledge to educate the customer on the characteristics of the product
Act as role model for Sales Associates by exhibiting the highest customer service standards
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience.
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
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