Boutique Sales Leader

Role Description

The Boutique Specialty Sales Leader is a part-time and or full-time, on-site role based in Edina, MN. This role is responsible for leading daily boutique operations, including driving sales, delivering exceptional customer service, and ensuring a welcoming, inclusive shopping experience. The Sales Leader will guide customers through personalized fittings, make product recommendations, and oversee merchandising standards on the sales floor. Day-to-day tasks include managing appointments and walk-in clients, coaching and training team members, monitoring inventory levels, and supporting visual displays and store events. The position also involves handling customer inquiries, resolving issues promptly, and collaborating with leadership to improve processes and meet performance targets.

Qualifications

Strong Communication skills, including clear verbal communication, active listening, and the ability to build rapport with diverse customers and team members.Demonstrated Customer Service skills with a focus on personalized assistance, problem-solving, and creating positive, inclusive shopping experiences.Proven Sales abilities, including consultative selling, upselling, and meeting or exceeding sales targets in a retail or boutique environment.Sales Management skills, such as overseeing daily operations, setting goals, tracking performance metrics, and co-worker communication skills.Interest in fashion, swimwear, or resortwear, with the ability to learn fit and styling guidelines and translate them into practical recommendations.Organizational and time management skills, with reliability in an on-site retail settingPrior leadership or supervisory experience in retail or hospitality is preferred; high school diploma or equivalent required, additional education in business, fashion, or related fields is a plus.

Specialty Retail Highlights

No late nights! Open 10-5pm Saturday through Wednesday, 10-7pm Thursday & Fridays! Three weekend days required a month, flexible to your schedule.Small team environment - be part of a real work family!Rewarding Retail - get high fives, hugs and real appreciation from our clients!