Boutique Manager (Fashion Valley Bloomingdales)

The Sales Associate must be skilled at developing and nurturing client relationships, while identifying opportunities to expand upon the client’s personal collection of fine and high-end jewelry. The Boutique Manager is to embody the Messika passion and creativity for diamonds and jewelry design. The Boutique Manager must be skilled at managing and overseeing all elements of the boutique. • Develop and execute the boutique client development vision via Action Plans • Master a strong knowledge of the boutique and concession business and assess local market opportunities to implement proactive and effective sales strategies • Partner with Management to develop effective client strategies to ensure the development of genuine client relationships, resulting in increased business opportunities • Strategize and develop networking activities for the boutique and concession team • Develop and execute strategic events to enhance the client experience in and out of the boutique - Support and Reinforce Sales and Product training for all associates daily to ensure the team is current on all Messika product knowledge, ensuring the staff is equipped to achieve the boutique targets • Manage the boutique’s and concession staff schedule and all sales associates to ensure adequate coverage, while maintaining payroll expenses • Support and Implement retail programs and ensure sales associates maintain a book of business retained electronically in the boutique’s Retail System • Supervise the Aesthetics of the boutique by adhering to the Visual Merchandising guidelines Additional Responsibilities: • Coordinate Events – work with the communications team to set an annual plan for retail events to establish brand awareness within the local community • Create Operational Systems and procedures for a successful organization • Train staff to ensure that you have a “second in command” when you are not physically inside the boutique (overlap schedules to have assistant manager or second on staff) • Effective Management of staff, product, budgets, and supplies • Manage staff and all aspects of the boutique in full compliance with all written policies and procedures as included in the Employee Handbook • Manage inventory, including being responsible for entry into Messika’s electronic systems • Supervise routine Cycle Stock counts • Manage Payroll • Conduct Monthly and Annual employee evaluations • Manage budgets for events and supplies • Execute all supplies and purchases for the boutique in consultation with Messika USA • Ensure security of assets and staff of the store through attentiveness to all procedures related to store security as described in the Employee Handbook.