Boutique Lead

We are creating memorable experiences that build long-lasting relationships with all guests and staff. Job Purpose: The Boutique Lead is passionate about styling clients and building sales, confident in communication, and eager to be the host of the party! Our team members are responsible for creating a great store energy with a culture of delivering exceptional service, while ensuring all our guests feel welcomed. Duties and Responsibilities: • Commucicate hiring needs and conduct interviews for store associates • Creating schedules • Support training initiatives set by Management • General merchandizing and inventory control • Connect and engage with guests authentically to understand their styling needs • Assist in creating an inclusive environment where our guests (and staff) feel a sense of belonging • Drive sales by providing the highest level of customer service, building relationships with clients to determine their needs and suggesting additional wardrobe options • Check identification of guests to verify age requirements for purchase of alcohol • Effectively utilize the point-of-sale system and capture customer information • Maintains knowledge of current sales and promotions as well as visual standards as directed by Management • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management • Support sales floor, fitting room, bar, cash wrap, and back of house as needed • Ensure the stock room area is kept well organized • Assist in monitoring supply levels and communicate needs or place orders when necessary • Ensure racks are consistently replenished from back stock • Assist with ecommerce site including listing items, shipping & customer service • Maintaining a cleaning schedule to keep store up to standards • Open and close the store, including cash handling and securing the premises • Remain updated on latest fashion trends to properly guide guests • Establish networking with professionals and experts through participation in fashion events, shows, etc