Bloomingdale's Inc. is hiring: At Your Service Center Associate, Fresno Fashion

At Your Service Center Associate, Fresno Fashion Fair - Part Time$16.50-$20.35Hourly Rate** based on job, location, and scheduleJob DescriptionAre you ready to bring your amazing self to work?At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. Our success will be built on amazing colleagues, working together.Job SummaryThe At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.What we can offer youAn inclusive, challenging, and refreshingly fun work environmentCompetitive pay and benefits rooted in principles of equityPerformance incentives and annual merit reviewHealth and Wellness Benefits across medical, dental, vision, and additional insuranceRetirement Savings Plan with 401k match opportunityEmployee Assistance Program (mental health counseling and legal/financial advice)Resources for continuous learning, career growth, and leadership developmentPaid Time OffColleague Resource Groups (CRGs) and give-back/volunteer opportunitiesWhat you will doGreet & connect with customers in a friendly and genuine way.Recommend product by asking questions to identify customer needs and inspiring purchases.Offer options and solutions to customers to complete the sale.Wrap-Up the moment to close out the customer’s shopping journey.Assist customers in all aspects of the total store experience.Assist customers in all aspects of total store fulfillment.Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders.Demonstrate knowledge of store products and services to drive sales.Sell gift cards and work to resolve customers’ Macy’s card issues.Follow store’s audit policies and procedures.Adhere to Asset Protection and inventory control procedures.Skills You Will NeedProduct Knowledge: Good understanding of the products you are selling.Communication: Comfortable communicating with customers virtually, via phone, and in person.Sales: Ability to build relationships with customers and achieve sales goals.Technology: Utilize point of sale technology and applications.Continuous Learning: Self-driven to keep up with product knowledge and trends.Interpersonal Skills: Excellent interpersonal skills.Collaboration: Partnership with the total team to drive sales.Who you areFocused on upholding Macy’s dedication to diversity and inclusion.Flexible availability, including days, evenings, weekends and holidays.Enjoy meeting people and sharing information.Resourceful and adaptable to changing priorities.Must be able to communicate effectively in English.No Education or Experience Required.Essential Physical RequirementsProlonged periods of standing/walking.Frequent use of computers and handheld electronic equipment.Reaching, crouching, kneeling, and lifting items weighing up to 30 lbs.About Macy'sNow is an exciting time for a Macy's career as we continue to focus on creating exciting experiences for every customer.