BENEFITS ASSOCIATE MANAGER

Job Summary: The Benefits Associate Manager will evaluate, develop, implement, and maintain company-wide benefit programs for all associates, including Leave of Absence. The Benefits Associate Manager will work closely with Payroll, Legal, and Human Resources business partners on the identification, research, and resolution of global benefit issues. Responsibilities: Key Accountabilities: Working with vendor, administer all aspects of the Leave of Absence program including managing leaves, creating internal processes, reporting, integrations, and all communications with associates and HR Manage benefits invoice processing and reporting, including analysis, reconciliation, and g/l coding and reconciliations for finance purposes Responsible for the analysis of high cost claims, in conjunction with Finance Act as a liaison between associates and external vendors to ensure that The Children’s Place service delivery standards are met Respond to associate questions or problems during open enrollment and throughout the year, using the HR ticketing system Facilitate the resolution of associate exception requests, knowing when to escalate to Management Analyze Benefit inquiry trends and work with HR Ops team to minimize Tier 0 questions for the Benefits team Administer wellness programs and coordinate health and wellness events and meetings Stay abreast of all new  benefits legislation, and changes to existing laws related to Benefits Responsible to work with the Legal team to understand how new and changing laws impact us, what documents need to be updated, and create and coordinate necessary communications Manage Benefit integrations, working with our IT team and Payroll, to ensure all HR indicative data is sent to our vendors timely, and all integrations flow into Workday properly Develop and deploy benefits communications and education during open enrollment and new hire orientation Provide support for the Financial benefits programs including 401k, as well as assisting with Compliance reporting Complete project work as needed Education and Experience: Bachelor’s degree in Human Resources or related field or equivalent experience 5+ years of experience in Benefits Administration Experience administering Leave of Absence programs Skills and Behaviors: Proficiency in Microsoft Office Highly analytical with attention to detail Working knowledge of human resource information systems required Excellent written and verbal communication skills Ability to prioritize and manage multiple tasks simultaneously Must be comfortable with and capable of making decisions when necessary Must be proactive in identifying problems and swift in resolving and escalating them Knowledge of benefits integrations, and how benefit deductions flow to/from external systems