About the position
In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The role involves engaging customers to understand their needs and maximizing sales in ontrend & luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, with the ability to build a customer following both in-store and digitally.
Responsibilities
Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goalsCollaborate with team members to create a welcoming and inclusive environment for all customersSet and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)Book appointments and drive sales for in-store Beauty events and servicesKeep department customer-ready through organization and cleanlinessKeep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partnersManage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accountsRequirements
Passion for customer service and beauty, including trends, makeup application, and skincareExcellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environmentEmpathy and respect for all customers, providing a supportive environment during makeup and skincare applicationStrong multitasking, organization, and follow-through skillsDrive to achieve sales goals, with interest in using networking and technologyThe ability to work a flexible schedule based on business needs, including evenings and weekendsContinuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.Frequent use of hands for grasping, fine manipulation, pushing and pullingHandle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.Regularly lift items weighing up to 10 pounds and occasionally up to 25 poundsBenefits
Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
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