Beauty Lead

Priority will bedriving sales and customer customer service, incorporating in elements which allow consistency of general operations. Examples include providing mini services with product application and suggesting application techniques and additional products.Drives self and prioritizes meeting and exceeding performance/productivity standards, metrics and sales goals.Drives loyalty through excellent customer service and promotion of FindMore, Gift Card, Rewards and Credit Programs as well as promotions and cross selling opportunities within the store.Resolves customer concerns by professionally listening and providing options, solutions and next steps.Provides point of sale checkout processes including sales, returns, exchanges, line management, re-ticketing and processing return processes.Facilitates beauty department promotions and events, assists leaders to ensure standards and goals are met.Consistently meets established performance standards including but not limited to product sales, customer service resulting in productivity standards being met or exceeded.General Operations All associates are eligible for an associate discount on JCPenney merchandise. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.