Jan. 23, 2021

Beauty Advisor

ULTA BEAUTY, INC. San Antonio, Texas

## Company presentation We are the only one to provide our guests prestige, mass and salon products and services under one roof – All Things Beauty, All in One Place™. As a Beauty Advisor at Ulta Beauty, you will be the first point of contact for our guest Beauty Enthusiasts, setting and exceeding their expectations for the beauty journey they're about to experience within your store. You'll accomplish all of this by: \- Promptly acknowledging and warmly greeting each guest entering the store \- Offering friendly, knowledgeable and courteous service that always takes priority over other related duties \- Determining each guest's needs and answering questions concerning products and services (partnering with management as needed) \- Recommending additional and complementary products and/or services based on guest interests or items already selected for purchase, promoting the Ulta Beauty loyalty and guest service programs \- Informing guests of current promotions, events and services within the store, booking appointment for in-store events \- Serving multiple guests at one time while maintaining composure during busy or peak selling times \- Helping to eliminate and/or reduce potential theft of product by providing exceptional guest service and maintaining awareness while on the sales floor \- Courteously handling sales, refunds and exchanges \- Ensuring all resets and planograms are executed properly \- Setting up advertising displays or arranging merchandise to highlight sales and promotional events \- Ensuring the store is replenished throughout the day and merchandising all products to company standards on shelves and tables \- Participating in physical inventory preparation, execution and follow-up \- Executing receipt of shipment truck within company guidelines \- Ensuring overall store cleanliness including restrooms, cashwrap, backroom and sales floor \- Staying informed regarding new or existing products (e.g., their ingredients and benefits) to better serve guests Additional requirements include: \- A demonstrated passion for superior guest service, with the ability to build and maintain strong guest relationships \- Competency with sales and troubleshooting \- The ability to work well independently and as part of a team \- 1 year of retail experience preferred, but not required Essential Functions: \- On a regular basis, requires the ability to stand, bend and lift 50 pounds of merchandise for a full-scheduled shift

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