## Job description Building High Performing Teams: Lead and model the selling and customer experience standards Lead selling efforts to meet selling goals during scheduled shifts Ensure associates consistently execute to the selling model Display expert knowledge of product, company policies and store strategies Set the direction and goals for the day/shift when associates arrive for work Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs) Ensure associates receive scheduled breaks and meal periods (per state specific guidelines) Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities Maintain policies and procedures Incorporate Loss Prevention and safety messages into daily operations Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities Maintain policies and procedures Incorporate Loss Prevention and safety messages into daily operations
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