At Your Service Center Associate, Fresno Fashion Fair - Full Time Job at Macy's

Macy's is more than just a store. We're a story. We offer a dynamic, inclusive environment with competitive pay and benefits. Conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customerDemonstrate knowledge of store products and services to drive sales and minimize returnsSell gift cards and work to resolve customers' Macy's card issues, as needed.Follow store's audit policies and proceduresAdhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and proceduresFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communitiesProduct Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.Communication: Comfortable communicating with customers virtually, via phone, and in person.Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders.Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources.Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.Collaboration: Partnership with the total team to drive sales and deliver the customer experienceFlexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctualityEnjoy meeting people, learning about them, and sharing informationResourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.You can handle electronic devices with no problem.Must be able to:Understand and communicate effectively with customers, co-workers, and supervisorsRead and understand employment policies and safety rules/procedures in EnglishNo Education or Experience RequiredThis position requires lifting, constant moving, standing, and reaching with arms and hands. Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.Join us and help write the next chapter in our story - Apply Today!