Associate Store Leader, Las Vegas Premium Outlets North #1815

Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully. essential duties and responsibilities client & service expert: clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients develop business driving initiatives that build a repeat business or attract a new customer to the store ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach ensure team is compliant will all clientele standards and thank you note program model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales leadership presence/steward of talent: assist GM/Area Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance responsible for assuming the GM role in manager’s absence, if applicable lead by example with the achievement of personal sales goals educate team on product, sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering HR when necessary building brand equity: understand and able to communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer ensure brand and operating standards are met to support brand consistency. communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to GM/Area Manager in order to increase customer service and sales operational excellence: perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility assist GM/Area Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets; conduct self audits ability to accurately manage the processing of all pos transactions to maintain the integrity of the inventory partner with warehouse to effectively manage workload planning, markdowns & merchandise flow processes skills and abilities required: professional sales development and exceptional interpersonal skills strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base ability to analyze selling reports, identify business trends and react quickly to the needs of the business comfort in making decisions and mediating conflict within a team-environment proficient in windows-based software such as excel, word and outlook physical requirements: able to safely lift boxes up to 40 pounds education and experience required: Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.