Associate Store Leader

Description:

As an Associate Store Leader, you will be a vital part of a winning team that pursues excellence while learning and evolving. We develop industry-leading talent because Ross grows when our people grow. We work together to solve the hard problems and find the right solution, maintaining a deep commitment to Diversity, Equality & Inclusion. Our differences make us stronger, and we strive to be a positive force in our community. Based out of our Dublin, CA headquarters with a massive national footprint and 2023 revenues of $20.4 billion, we offer a stable, Fortune 500 environment where you will oversee daily operations, mentor associates, and ensure our customers always find incredible value in a clean, organized setting.

Qualifications:

At least two years of previous leadership experience in a retail or fast-paced consumer environment.Natural ability to inspire, coach, and lead a diverse group of hourly associates.Strong organizational skills with the capacity to juggle shifting priorities and see projects through to completion.Sound judgment and the ability to make independent decisions that benefit the business.A dedication to top-tier customer service and professional communication.Comfortable working a flexible schedule, including nights and weekends.Proficient in basic retail math and technical tools like point-of-sale systems.Physical stamina to remain active on the sales floor for full shifts, including lifting up to 25 lbs and navigating stockroom equipment.Benefits:

Competitive salary within a Fortune 500 retail leader.Comprehensive medical, dental, and vision insurance plans.Generous store discounts for you and your family.401(k) retirement savings plan with company matching.Paid time off and holiday pay.Continuous leadership development and clear pathways for career advancement.A work culture that prioritizes safety, inclusion, and community impact.Responsibilities:

Act as the primary leader on duty in the absence of the Store Manager, overseeing all staff and operational workflows.Drive store performance by analyzing key metrics and managing controllable costs like payroll and supplies.Recruit, interview, and onboard new talent, fostering a culture of continuous learning and accountability.Supervise the "treasure hunt" experience by ensuring the sales floor is recovered, sized, and organized according to brand standards.Direct the rapid processing of new freight from the stockroom to the floor to keep inventory fresh and exciting.Maintain a safe and secure environment for everyone by facilitating safety meetings and following emergency protocols.Manage loss prevention initiatives to protect company assets through high visibility and associate training.Ensure the facility meets high standards of cleanliness, coordinating both associate tasks and third-party maintenance.Resolve customer concerns with professionalism, ensuring every shopper feels valued and respected.