ASSOCIATE STORE DIRECTOR OPERATIONS - Beverly Hills Rodeo Drive

Job Description Role Mission As a Gucci Associate Store Director Operations, you will effectively lead and support all activities to achieve store business objectives, demonstrate the unsurpassed service culture and take responsibility for human resource management, while driving associate development. Key Accountabilities Business Leader Work with the Store Director to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitability; Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided; Manage and support stock levels through direct communication with key business departments to maximize full price selling and maintaining a high sell through, as well as alignment with new product launches; Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and seasonal strategy by partnering with the appropriate internal departments for product support; Clearly understands company set KPI’s and exhibits the ability to identify strategies when performance standards are not met; Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards. Talent Management Support the Store Director with monthly coaching/counseling sessions with associates to review performance and provide timely feedback; Assist with the performance check-in process for all store employees and set annual employee goals; Partner with the Store Director to identify and create action plans for low performers and build succession plans for high talent; Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping; Support a consistent and branded onboarding experience for all new hires; Manage the allocation of staff resources and schedule to effectively drive sales and maintain a high standard of customer service. Key Requirements Minimum of 4-6 years of sales management experience in retail, luxury retail, or service-related industry; Bachelor’s Degree is preferred; High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team; Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business; Must possess an entrepreneurial vision; Proven ability to drive positive customer experiences that build loyalty and deliver measurable results; Ability to manage multiple tasks in a fast-paced environment; Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook; Commercial awareness and strong business acumen; Strong verbal and written communication skills; Excellent organizational skills; Passion for the Fashion Industry; Flexibility to work a retail schedule which includes evenings, weekends, and holidays. For individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role.