March 13, 2023

ASSOCIATE STORE DIRECTOR - Portland Pioneer Place

GUCCI Portland, Oregon

Role Mission As a Gucci Associate Store Director, you will effectively lead and support all activities to achieve store business objectives, demonstrate the unsurpassed service culture and take responsibility for human resource management, while driving associate development. Key Accountabilities Business Leader Work with the Store Director to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitability; Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided; Manage and support stock levels through direct communication with key business departments to maximize full price selling and maintaining a high sell through, as well as alignment with new product launches; Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and seasonal strategy by partnering with the appropriate internal departments for product support; Clearly understands company set KPI’s and exhibits the ability to identify strategies when performance standards are not met; Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards. Operations Partner with the Store Director to recap monthly store performance in end-of-month format and report current business trends to cover every aspect of the business, including competitor performance; Adhere to and enforce all company policies and procedures including Operations, Human Resources, and security standards; Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target; Process incoming and outbound merchandise requests and shipment daily; Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees; Support and maintain visual merchandising standards set by world-wide headquarters; Maintain full organization of company assets per the back-of-house and front-of-house guidelines provided by headquarters. Talent Management Support the Store Director with monthly coaching/counseling sessions with associates to review performance and provide timely feedback; Assist with the performance check-in process for all store employees and set annual employee goals; Partner with the Store Director to identify and create action plans for low performers and build succession plans for high talent; Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping; Support a consistent and branded onboarding experience for all new hires; Manage the allocation of staff resources and schedule to effectively drive sales and maintain a high standard of customer service. If you are interested in becoming a Gucci Dream-maker and applying for employment, and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com.

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