Associate Manager - Madewell

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Job Summary

As an Associate Manager, you are a key member of the leadership team. You are responsible for ensuring profitability by fostering genuine customer connections, brand loyalty, and community engagement. You'll provide immediate feedback and coaching to maximize team performance. While you will own a key area of the business, you will also be expected to step into other roles to maintain operational excellence.

What You’ll Do

Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)Manage store operations, systems, and technology while ensuring accountability.Support Store Director with recruiting, training and development efforts.Partner with Store Director and management team to curate a collaborative working environment for all associates.Ensure the team is always on track to exceed goals and provide best-in-class customer service.Come up with innovative ways to engage the community and build loyalty through events.Can step into a variety of roles on the sales floor, if needed.Who You Are

Have 3+ years of full-time retail management experience with a similar scope.Passionately support our brand, customers, and teams.Stay up to date with current fashion trends and industry developments.Embrace teamwork, flexibility, and courtesy while executing tasks.Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.Have scheduling flexibility, including nights, weekends and holidays.Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.Some Perks and Benefits

Competitive base pay and bonus programsUp to 60% discount on branded product from J. Crew, J. Crew Factory, and MadewellCompetitive Paid Time Off (PTO) plan, including paid holidays401(k) plan with company matching donationsMedical, dental, prescription, vision, and life insuranceEntertainment, travel, fitness, and mobile technology discountsPay: $27.00 - $34.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)401(k) matchingDental insuranceEmployee discountFlexible schedulePaid time offVision insuranceWork Location: In person