March 17, 2021

ASSOCIATE, CUSTOMER SERVICE (Boy's Sportswear)

Centric Brands Greensboro, North Carolina

The day-to-day role consists of allocating multiple product categories to retail stores, while working with the planning/sales team to ensure that each location has the right product at the right time. Manage purchase orders from initial bulk allocation through end of life cycle of merchandise, including daily review, maintenance and release of sales orders, follow thru with shipments and reverse logistics. Review orders on an exception basis from all product flow streams daily and modify as necessary. Communicate daily with Order Management Manager, as well as Sales & Warehouse counterparts to review customer delivery issues. Ability to multi-task in a fast paced and dynamic environment.

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