From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Visual Leaders drive excellence and provide leadership in all aspects of the store, with a special focus on elevating visual design, being a seeker of inspiration, and having a thirst for knowledge and the drive to consistently improve results. People • Fosters a guest-focused team environment through driving volume and anticipating guest needs • Achieves excellent guest service by role-modeling company service standards • Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention • Holds self and associates accountable for achievement of financial results and performance standards • Manages conflict and coaches by applying company’s recommended processes, standards and guidelines • Empowers and involves associates in decision-making processes • Receives feedback and fosters dialog around solutions • Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results • Fosters team commitment through support, relationship building, and recognizing individual contributions • Leads by managing through change and adversity • Makes recommendations on hiring, promotions, and terminations of team members based on performance • Co-conducts and facilitates sales associate and keyholder training Presentation • Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales • Interprets Home Office visual communication through Store Leader / District Leader partnership • Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team • Manages placement of new product • Communicates product performance observations and offers feedback to the Visual District Leader We are proud to share that our associates have made us one of Fortune's Best Companies to Work For!
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