Assistant Store Managers

Assistant Store Manager Citi Trends - 3.1 Springfield, MA Job Details 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Qualifications Employee onboarding Retail industry sales team management Maintaining an organized workspace Operations management Visual merchandising Inventory management Customer service Merchandising Basic math Employee retention Mid-level Full cycle recruiting Performance management Assistant manager experience High school diploma or GED Team development Overseeing compliance functions Team management Store management Task prioritization Staff training Implementing HR recruitment processes Recruiting Interviewing Loss prevention Onboarding process management Retail management Cash handling Leadership 2 years Communication skills Staffing management Staff development Full Job Description About Citi Trends Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within. Position Summary As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Summary of Key Responsibilities Store Operations & Performance Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met Monitor sales activity and provide guidance to associates to deliver excellent customer service Assist with inventory control, inventory transactions, and shrink prevention efforts Ensure compliance with Citi Trends policies, procedures, and operational standards Team Leadership & Staffing Supervise and support store associates in sales, inventory, cash handling, and customer service Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention Provide ongoing coaching, feedback, and performance support to associates Customer Experience & Compliance Maintain a safe, organized, and customer-focused store environment Reinforce adherence to company policies, procedures, and loss prevention standards Support consistent execution of merchandising, operational, and visual standards Perform additional duties and responsibilities as assigned to support store operations and business needs. Equal Employment Opportunity Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable laws.