Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. The Assistant Store Manager will partner closely with the Store Manager to lead, inspire, and develop a high-performing team, delivering an exceptional client experience while driving business growth. Partner with the Store Manager to drive business performance, executing strategies to achieve and exceed sales goalsLead by example on the sales floor, demonstrating the Thom Browne selling ceremony and maintaining a strong personal contribution to salesExecute clienteling strategies, including outreach, private appointments, and local networking to grow the businessAct as a brand ambassador within the local community, identifying opportunities to elevate brand presence and client engagementCoach, motivate, and develop the team through in-the-moment feedback, structured training, and performance managementSupport hiring, onboarding, and retention of top talent, fostering a collaborative and high-performance cultureEnsure operational excellence across all store functions, including inventory management, shipments, stock organization, and store standardsMaintain visual merchandising and presentation in alignment with company directives and brand standardsPartner with the Store Manager to manage store expenses and payroll, ensuring alignment with financial targetsUtilize CVM tools and client data to drive targeted outreach, track performance, and identify opportunities for growth 5+ years of experience in a retail leadership roleA hands-on leader who leads from the sales floor and thrives in an entrepreneurial environmentDemonstrates the ability to balance selling, operations, and team leadership seamlesslyPassion for fashion, styling, and delivering an elevated client experienceStrong interpersonal and communication skills; highly relationship-driven and influentialProven ability to drive results, develop talent, and execute business strategiesAdaptable, proactive, and solutions-oriented with a strong sense of ownership
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