Assistant Store Manager

About Citi Trends

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within.

Position Summary

As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates.

Summary of Key Responsibilities

Store Operations & Performance

Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently metMonitor sales activity and provide guidance to associates to deliver excellent customer serviceAssist with inventory control, inventory transactions, and shrink prevention effortsEnsure compliance with Citi Trends policies, procedures, and operational standardsTeam Leadership & Staffing

Supervise and support store associates in sales, inventory, cash handling, and customer serviceAssist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training supportHelp maintain appropriate staffing levels by supporting recruiting efforts and employee retentionProvide ongoing coaching, feedback, and performance support to associatesCustomer Experience & Compliance

Maintain a safe, organized, and customer-focused store environmentReinforce adherence to company policies, procedures, and loss prevention standardsSupport consistent execution of merchandising, operational, and visual standardsPerform additional duties and responsibilities as assigned to support store operations and business needs.Qualifications

High school diploma or equivalent required2-4 years of experience as an Assistant Manager or similar retail leadership role3-5 years of overall retail experience preferredStrong communication, organizational, and people leadership skillsAbility to work a flexible schedule, including nights and weekendsAbility to perform basic math calculations, including percentagesKey Competencies

People Leadership & Team DevelopmentHiring & Recruiting SupportCustomer-Focused ExecutionOperational AccountabilityTime Management & PrioritizationAdaptability in a Fast-Paced Retail EnvironmentWhy Join Citi Trends

Citi Trends is a great place to build a fun and rewarding career in retail management. We believe in promoting from within and developing leaders who take initiative. We offer competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.

If you're ready to grow your leadership skills, support hiring and team development, and make an impact in your store-Citi Trends is the place for you.

Equal Employment Opportunity

Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable laws.

Pay Range: $17.00-$18.00 per hour, based on experience and qualifications.

Skills:
Candidate Screening, Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Employee Retention, Establish Priorities, Financial Trend Analysis, High School Diploma, Interviewing Skills, Inventory Management, Inventory Transactions, Leadership, Loss Prevention, Maintain Compliance, Mathematics, Merchandising, Onboarding, Operational Support, Operations, Operations Processes, Organizational Skills, People Management, Retail, Retail Management, Revenue Growth, Sales, Sales Operations, Talent Management, Team Building, Team Lead/Manager, Time Management

Citi Trends, Inc.