Assistant Store Manager I

Embodies a strategic mindset to deliver operational efficiencies. Ensures Coach’s standards and competencies are top of mind. Sample of tasks required of role: Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and valuesDevelop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves salesProductivity Management: holds the management team accountable for personal productivity and management contributionDevelops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store ManagerUnderstands changes in market with potential impact on business performance and supports the execution of sales strategies/tacticsActs as brand ambassador in the market/mall to drive loyalty and business (i.e. charity events, local associations, mall initiatives)Resolves customer issues in a timely manner while being solution-oriented and forward thinkingDevelop team to build long-term relationships with customers to drive businessTakes initiative; has a high level of ownership and accountability for results of self and othersWorks directly with the Store/District Manager to protect and drive the needs of the businessEnsures all daily tasks are completed without negatively impacting service of Coach standardsApproaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriateBuilds trusting relationships with peers and team; acts as advocate for the BrandWelcomes feedback and adapts behaviors; creating short and long-term goals to achieve personal metrics and store performanceDelegates and empowers othersCreates enthusiasm and positivity for a shared vision and missionRecognizes and values individual performanceEvaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store ManagerRecruits, interviews on-boards and works closely with Store Manager on strategies to maintain top-talent; while creating a talent benchManages daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss preventionDemonstrates strong business acumen; strategically forecasts in partnership with Store Manager, plans and budgets to the needs of the business (i.e. payroll, staffing, scheduling, merchandising)Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met Additional Requirements:Experience: 1 to 3 years of previous management experience in a luxury retail service environment preferable. Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc. )Physical: Ability to execute at a fast pace.