Assistant Store Manager (Retail)

Assistant Store Manager

Reports To: Store Manager

Supervises: Key holders and Sales Associates

Status: Full-Time

Responsibilities:

Leadership

Motivate the team by communicating the Alumni Hall vision
Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business
Participate in productive monthly staff meetings

People Development

Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience
Coach team members in their job responsibilities to increase confidence and productivity
Ensure that all team members adhere to all employment policies
Recognize performance issues and assist the Store Manager in the development of action plans
Assist the Store Manager in the performance review process
Create a fun and exciting atmosphere for customers to shop in and for employees to work in

Visual Merchandising

Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns
Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms

Performance

Be able to open and close the store, handle deposits, and follow daily operations and expectations
Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently
Strive to achieve daily, monthly, and annual sales goals
Strive to achieve shrink goals
Maintain operational standards to secure the store’s assets
Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals
Assist the Store Manager in proper scheduling practices

Qualifications:

Minimum high school degree or equivalent
Minimum 1 year retail management experience
Ability to lead a team, delegate, and follow-up
Ability to train and develop employees
Ability to work well within a team
Ability to work in a fast-paced environment
Ability to work a schedule based upon the business needs – including holidays, nights, and weekends.
Strong verbal and communication skills

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.