We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.
If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!
### What You’ll Do
**Drive Sales & Client Engagement**
* Lead by example in achieving and exceeding individual and store sales goals
* Proactively engage customers, assess needs, and deliver personalized styling solutions
* Build and maintain strong client relationships through effective clienteling and follow-up
* Identify opportunities to cross-sell and upsell to maximize each transaction
* Leverage product knowledge to confidently communicate value and drive conversions
**Lead the Sales Floor**
* Inspire and motivate associates to deliver high-performance selling behaviors
* Create a dynamic, energetic, and results-focused sales culture
* Coach team members in real time to improve selling techniques and client engagement
* Execute UNTUCKit University training and reinforce daily performance conversations
**Deliver Operational Excellence**
* Open and close the store with accountability for results and standards
* Maintain a visually compelling, sales-focused floor environment
* Ensure stockroom organization supports selling efficiency
* Monitor KPIs and contribute insights based on customer feedback and sales trends
### What You Bring
* Prior retail leadership or keyholder experience
* Proven ability to drive sales and influence team performance
* Strong clienteling skills and a customer-first mindset
* High energy, strong communication skills, and a passion for results
* Commitment to living our CORE Values: **Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun**
**Requirements**
+ Proven work experience as a Supervisor, Key holder or Assistant Manager
+ Basic understanding of sales principles and customer service practices
+ Proficiency in Apple products and G-suite, Omni-channel POS systems
+ Solid communication and interpersonal skills
+ Ability to work in the store alone
+ Flexible with scheduling and a
+ Available to work retail hours, which may include day, evening, weekends and/or holidays.
+ High school degree
+ Full Time.
**Benefits**
+ Health Care Plan (Medical, Dental & Vision)
+ Retirement Plan (401k)
+ Life Insurance (Basic, Voluntary & AD&D)
+ Paid Time Off ( & Public Holidays)
+ Short Term & Long Term Disability
+ Training & Development
+ Casual working environment
+ Wellness Resources
+ Gym reimbursement/rewards program
+ 50-75% employee discount
+ Pay Range: $24 - $25 hourly rate
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