Assistant Store Manager- Seattle

About Rag & Bone

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.

We still believe in the same principles we started with the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future.

Job Summary:

The Assistant Manager is an essential member of the store leadership team and a core partner to the Store Manager. The Assistant Manager is an active part of the store's operations, customer experience, and employee development. Additionally, they coach and develop all supervisors and associates while contributing to an environment in which all team members can collaborate to consistently deliver best in class customer experiences.

Responsibilities:

Display best-in-class customer service techniques, build customer loyalty through maintenance of clienteling standards and sales interactions. Ensure that all staff on duty are doing the same Demonstrate the ability to perform and train staff on all store operations tasks from register to stock roomEnsure cash handling and register procedures are maintained and executed Ensure integrity of payroll procedures and store schedulingDelegate appropriately to ensure efficiency of store operations and to develop team membersCoach and develop retail associates to meet store goalsAssist in the recruitment, onboarding, training and development of all staffIdentify, create, and manage the execution of all store business plans that drive performance results and maximizes business opportunitiesAnalyze sales reports and data to determine needs of the business and partner in setting strategies to achieve goalsAbility to build customer loyalty; grow and manage clienteleMaintain product knowledge and ensure delivery of this information to staffEncourage and recognize opportunities for team sellingUnderstand and exemplify the rag & bone brand philosophy and lifestyleWork closely with Visual Merchandising and Buying teams to advise on product assortment and displays based on customer demographics and market trendsConsistently act within core values of rag & boneModel and teach store associates to support a positive client-centric environmentContribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Requirements:

4-6+ years of retail experience in specialty, contemporary, or luxury environmentsMinimum 1-2 years of management experienceAdvanced clienteling skills with the ability to build and grow a loyal customer baseProven ability to drive sales performance and achieve store KPIsStrong leadership presence on the sales floor with a hands-on, lead-by-example approachAbility to analyze sales reports, KPIs, and business trends to make informed decisions

Rules we live by | Rules you live by

Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity

Have No Fear | Innovate and solve problems

Own Every Decision | Work together and get results

Quality Matters | Not only with product, but we see it in our people

Make Shit Happen | Be disciplined, be competitive

Benefits

Paid Time OffClothing Allowance Generous Employee Discount Paid Parental LeaveMembership to Calm and access to other wellness benefitsMedical, dental, vision and ancillary benefits 401k

Salary: The target salary for this role is between $65,000 and $75,000 based on candidates’ experience and expectations.

Please also note, Assistant Store Managers are eligible to participate in the rag & bone Bonus Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees.

rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.