We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Responsible for overall quality and performance of the retail store staff.Ensures compliance of all company policies and procedures.Models effective leadership to gain commitment to store goals and training standards.Assist with the recruitment, selection and training and development of store personnel.Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.Assist with expense management and develops strategies that position stores to perform in accordance with the budget.Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.Monitors and controls all aspects of operational compliance, safety and business standards.Supports the training of all employees in suggested selling and merchandising techniques.Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.Assists in the completion of accurate and regular merchandise inventory counts.Performs other duties as may be assigned.A standard work week not to exceed 40 hours.Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays. Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.Must have a high level of interpersonal skills to handle sensitive and confidential situations. Project management, time management, analytical and superior organizational skills required.Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.The ability to execute directives with precision and consistency.Working knowledge of Microsoft office products is required.Willing to work in multiple stores in the assigned district. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
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