Assistant Store Manager - White House Black Market

The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability. • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner. • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations. • High School diploma or equivalent • Must be 18 years old or older • Minimum 3 years prior retail or sales management experience preferred • Excellent communication, verbal and written skills • Excellent communication, verbal and written skills • Able to travel to stores throughout the district • Excellent customer service skills • Knowledge of administrative aspects of store operations • Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives • Ability to work a flexible work schedule, including nights, weekends, and holidays is required Under the Chico’s, White House Black Market, and Soma names, the company employs nearly 20,000 Associates, and operates over 1,400 stores and retail outlets throughout the U.S. and Canada, as well as an online presence for each of our brands.