Jan. 20, 2025

Assistant Store Manager, Visual - Norfolk Premium Outlets # 2157 Job at Forever

Forever 21 Norfolk, Virginia

The Assistant Store Manager Visual will focus on creating an exciting and enticing store ambiance that will work in line with the Company’s value to drive customer satisfaction and deliver the best in store customer experience. Alongside the Store Manager, the Assistant Store Manager Visual must be a role model for the company, the customer first mentality and the culture.ResponsibilitiesWorks directly with Store Manager to set the visual presentation of the store through merchandising, floor set planning and execution, replenishment, launches, updates, shipment, loss prevention, and service.Drives results through creating short-term plans and long-term strategies, processes, and events that reflects a positive and rewarding experience with the company for both the customer and the employees.Assists in setting the tone and standards that drive customer satisfaction that will lead the business to be recognizable within the market, while maintaining flexibility in supporting store operation functions.Works with Store Manager and other members of management to create processes or programs in store that will drive sales and bottom-line profitability. College degree or relevant technical or vocational training preferred.Must have at least 2 to 4 years of retail management experience.Must have proven visual merchandising skill and ability within a high-volume retailer.Must demonstrate a strong customer focus.Must be skilled in leadership, coaching, and training, sales generation, strategic planning, authentic customer service, communication, conflict resolution, business acumen, time management, and POS and other retail software proficiency.Must be capable of conducting training workshops to instruct and achieve company standards.Must be cross-functionally sound in store operations. May be asked to step into Operations roles dependent on business needs.Must be able to provide feedback, develop others, embrace and lead change, and make decisions under ambiguity.Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice.Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.Must be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shifts.Requirements & EEO StatementSPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics”).

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