Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment. Sales: • Develop, train, and continuously motivate associates towards achieving and exceeding personal and category sales objectives while applying retail excellence • Demonstrate leadership by playing an active role on the selling floor, coaching and team • Lead team efforts in clienteling including effective usage of client books towards new client acquisition and retention • Meet set category and consignment % of total business goals as defined by management Sales Support: • Support the sales process as needed • Assist in facilitating solutions to customer issues in addition to directly handling raised customer issues or complaints • Support sales staff with consignments • Ensure the highest level of customer service • Ensure compliance with Policies and Procedures Reporting: • Perform daily reporting and analysis as directed Visual Merchandising: • Ensure store visual merchandising standards are met and maintained • Support the Visual Merchandising Manager in planning and performing any necessary changes in visual environment • Review sales frequently and take action on visual merchandising to improve sales Staff Training and Development: • Coaching on the spot of sales associates to give clear constructive feedback based on facts and observations • Assist Store Manager by making recommendations towards the recruitment and development of associates • Identify associates training needs to be shared with the Store Manager to implement regular category meetings • Providing training and direction to staff • Shared responsibility for P&L of the store • Maintaining inventory accuracy and shrink rates within company standards by regularly following up with operations and implementing initiatives as needed • Performing any special projects or tasks as directed by the Store Manager Education: • Business School, University, or "equivalent experience" • Position requires minimum of 7-10 years of experience in a retail setting with emphasis on store management or office administration, preferably in a luxury setting • Computer literate; learn and use various software packages • College degree or equivalent Competencies: • Action oriented; results driven • Able to motivate others and build effective teams • Service orientation and customer focus • Social perceptiveness • Proficiency in meditating and resolving issues or concerns that may arise • Problem-solver • Strong oral and written communication skills Languages: Foreign Languages a plus Workplace: 7007 Friars Rd, San Diego, CA 92108 In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.
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