In this role, you will ensure customers receive exemplary service and a positive brand experience. Lead by example to assist in achieving sales goals and KPI’s Assist Store Manager in utilizing reports to identify opportunities (best sellers, product sell through, stock levels, employee productivity) Set measurable performance standards and goals based on Company’s expectations and metrics Work with Store Manager to identify marketing opportunities to build customer base and local market Create additional business opportunities by ensuring team members focus on maintaining strong customer relationships Communicate all human resources issues to the Store Manager in a timely and effective manner Assist Store Manager with the payroll process Ensure image and grooming standards are professional, reflective of the brand image and Dress Code Policy is adhered to at all times Our Best Fit Candidate Would Have Preferred minimum 3 years luxury retail management experience leading a sales team. Performance Management Skills - Must be able to take responsibility for one's own performance and all teams performance by setting clear goals and expectations, tracking progress against goals, ensuring feedback, and addressing performance problems and issues promptly. Our job postings include a base hourly range at the time of employment.
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