Assistant Store Manager (325) at Stop & Shop New Haven, CT

Assistant Store Manager (325) job at Stop & Shop. Here at Stop & Shop, we’ve been serving our customers and neighborhoods for more than a century. As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers’ lives. What we’ll ask of you: • Department Management: • Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments • Ensure departments meet or exceed sales and profit targets • Maintain high standards of sanitation and safety, ensuring compliance with all regulations • People Development and Diversity: • Direct, oversee, and evaluate the training of all non-perishable department team members • Monitor and evaluate associate performance and ensure associates have development plans to support professional growth • Foster a culture of diversity and inclusion within the team • Control turnover by fostering a positive work environment • Labor Relations: • Manage labor relations to ensure compliance with company policies and labor laws • Address and resolve employee issues and grievances in a timely and effective manner • Customer Service Excellence: • Cultivate a culture of excellence in customer service, providing best-in-class service • Ensure customers experience a well-stocked store with the freshest product offerings • Support team members in their training to consistently deliver exceptional customer service • Operational Efficiency: • Coach and provide feedback for efficient operations to better reduce and control costs • Implement and oversee action plans to improve department performance • Monitor inventory levels and ensure accurate stock management • Compliance and Safety: • Ensure all departments comply with company policies and regulatory requirements • Conduct regular safety audits and training sessions • Maintain a clean and safe working environment for all associates What we bring to the table: • Culture committed to celebrating diverse backgrounds and experiences • Comprehensive benefits • Opportunities for professional development and career growth • Associate discounts • Team of associates dedicated to serving our local customers and supporting our communities