Robert Graham, founded in 2001, is an American eclectic luxury men's and women's apparel brand. The Store Manager is responsible to provide support with the overall management of the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. Meet or exceed sales goals Continuously motivate sales staff to meet assigned sales and productivity goals Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales Demonstrate an in-depth knowledge of the merchandise; ensure selling staff fluent in all aspects of product knowledge Demonstrate sales leadership for staff by playing an active role on the selling floor Collaborate with the Area Manager and VP of Stores to identify marketing opportunities to support sales Work with the Retail Operations and Marketing teams to develop events/incentives that will continue to grow customer base, with a particular emphasis on building the local market Ensure all associates provide the highest level of customer service to achieve World Class Service standards. Must be able to motivate staff and provide prompt and specific feedback.
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