Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. What we'll ask of you: • Department Management: • Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments • Ensure departments meet or exceed sales and profit targets • Maintain high standards of sanitation and safety, ensuring compliance with all regulations • People Development and Diversity: • Direct, oversee, and evaluate the training of all non-perishable department team members • Monitor and evaluate associate performance and ensure associates have development plans to support professional growth • Foster a culture of diversity and inclusion within the team • Control turnover by fostering a positive work environment • Labor Relations: • Manage labor relations to ensure compliance with company policies and labor laws • Address and resolve employee issues and grievances in a timely and effective manner • Customer Service Excellence: • Cultivate a culture of excellence in customer service, providing best-in-class service • Ensure customers experience a well-stocked store with the freshest product offerings • Support team members in their training to consistently deliver exceptional customer service • Operational Efficiency: • Coach and provide feedback for efficient operations to better reduce and control costs • Implement and oversee action plans to improve department performance • Monitor inventory levels and ensure accurate stock management • Compliance and Safety: • Ensure all departments comply with company policies and regulatory requirements • Conduct regular safety audits and training sessions • Maintain a clean and safe working environment for all associates What you bring to the table: • 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy • Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience • Highly motivated, results-oriented, and a self-starter with a proven track record of success • Strong ability to influence and communicate effectively across different functions • Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously • Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals • Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders • High level of customer service skills, with a genuine passion for exceeding customer expectations • Creative and strategic thinking abilities to drive innovation and continuous improvement • Effective organizational and time management skills to ensure efficient operations • Ability to work flexible hours, including weekends and holidays What we bring to the table: • Culture committed to celebrating diverse backgrounds and experiences • Comprehensive benefits • Opportunities for professional development and career growth • Associate discounts • Team of associates dedicated to serving our local customers and supporting our communities If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply .
Create an account to see the full posting, access our search engine, and more.