Assistant Store Leader at Cincinnati Premium Outlets

Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. essential duties and responsibilities include, but are not limited to the following: client & service expert: development of a clientele through proactive client outreach and the ability to build and maintain relationships with new clients partner with SM to develop business driving initiatives that build a repeat business or attract a new customer to the store ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach ensure team is compliant will all clientele standards and thank you note program ensure all associates complete the sales training program model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales leadership presence/steward of talent: assist SM with the achievement of financial success through improvement of measurable results that positively impact the store performance responsible for assuming the SM role in manager’s absence lead by example with the achievement of personal sales goals educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized ability to network in the community to ensure open positions are filled efficiently with little impact to the business conduct ongoing review and assessment of employee performance building brand equity: understand and able to communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer ensure brand and operating standards are met to support brand consistency.