Assistant Store Leader

At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Guest Engagement Leaders drive excellence and provide leadership in all aspects of the store with a special focus on development of associates and the guest experience. People • Fosters a guest-focused team environment through driving volume and anticipating guest needs • Achieves excellent guest service by role-modeling company service standards • Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention • Holds self and associates accountable for achievement of financial results and performance standards • Manages conflict and coaches by applying company’s recommended processes, standards and guidelines • Empowers and involves associates in decision-making processes • Receives feedback and fosters dialog around solutions • Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results • Fosters team commitment through support, relationship building, and recognizing individual contributions • Leads by managing through change and adversity • Makes recommendations on hiring, promotions, and terminations of team members based on performance • Co-conducts and facilitates sales associate and keyholder training Process • Engages our guests and make their shopping experience exceptional • Makes recommendations on hiring, promotions, and terminations of team members based on performance • Coaches to Guest Engagement expectations • Manages Mission Monday partnership and events • “Butterfly” (manager on duty) – on the floor at all times with zones covered at all times • Ensures the fitting room experience is exceptional – outfitting and styling • Manages product communication and all product information posted • Manages and executes building guest book / logs • Leads new associate on-boarding • Co-leads floor set and refresh strategy • Co-manages payroll and store’s financial performance • Makes decisions regarding store operations and planning • Controls workflow through successful planning and delegation • Executes task directives within designated time frames • Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets • Communicates effectively with executive team • Must be able to lift and carry heavy boxes (up to 30 lbs.)