Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales/ Leadership Presence/Steward of Talent: Assist SL with the achievement of financial success through improvement of measurable results that positively impact the store performance. Building Brand Equity: Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SL in order to increase customer service and sales. Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Visit Kate Spade at www.katespade.com.
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