Assistant Store Leader

Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. responsibilities include, but are not limited to the following: essential duties and responsibilities client & service expert: § development of a clientele through proactive client outreach and the ability to build and maintain relationships with new clients § partner with SM to develop business driving initiatives that build a repeat business or attract a new customer to the store, i.e. events and marketing opportunities § ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach § ensure team is compliant will all clientele standards and thank you note program § ensure all associates complete the sales training program § model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales leadership presence/steward of talent: § assist SM with the achievement of financial success through improvement of measurable results that positively impact the store performance § responsible for assuming the SM role in manager’s absence § lead by example with the achievement of personal sales goals § educate team on product, sales plans, personal goals, measurable stats; is able to coach to these stats to ensure business is maximized § ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings § manage administrative recruitment duties; i.e. scheduling interviews & communicating with candidates § onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through monthly meetings with direct reports § utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering GM Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Visit Kate Spade at www.katespade.com.