Assistant Store Leader

Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. responsibilities include, but are notlimited to the following:essential duties and responsibilitiesclient & service expert:§ development of a clientele through proactive client outreach and the ability to buildand maintain relationships with new clients§ partner with SM to develop business driving initiatives that build a repeat business orattract a new customer to the store, i.e. events and marketing opportunities§ ensure each associate is actively utilizing their client book in order to generateincreased sales through monthly client book reviews and evaluation of their outreach§ ensure team is compliant will all clientele standards and thank you note program§ ensure all associates complete the sales training program§ model and supervise the selling environment, provide consistent coaching on sales trainingprocess in order to ensure the highest level of customer service and salesleadership presence/steward of talent:§ assist SM with the achievement of financial success through improvement ofmeasurable results that positively impact the store performance§ responsible for assuming the SM role in manager’s absence§ lead by example with the achievement of personal sales goals§ educate team on product, sales plans, personal goals, measurable stats; is able tocoach to these stats to ensure business is maximized§ ability to network in the community to ensure open positions are filled efficientlywith little impact to the business; build a bench for future promotions and openings§ manage administrative recruitment duties; i.e. scheduling interviews &communicating with candidates§ onboard new team members effectively through 30/60/90 touch bases; conduct ongoingreview and assessment of employee performance through monthly meetings with directreports§ utilize mid-year and annual review process as a tool for associate development andadvancement; monitor and address performance concerns on a timely basis, partnering GM Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Visit Kate Spade at www.katespade.com.